Service

FAQ

FREQUENTLY ASKED QUESTIONS

What is the anti-collision rating of the bollard?

The bollard of RICJ has been tested by the International Standard Crash Test.

The anti-collision rating is K4, K8, and K12 levels.

The level of anti-collision depends on many factors, such as the material of the product, the diameter of the product, the thickness of the column, the depth of the pre-buried and the surrounding environment, etc. .

For more details, please contact us at ricj@CD-RICJ. Com or just inquiry us~

RICJ Certificates Explanation

RICJ company has passed ISO9001 International Quality System certification, CE European Union certification, and passed the Ministry of Public Security's real car crash test certification, which provides strong support for product safety.

At the same time, the company's products: rising post, road blocker barrier, tire breaker, flagpole, and parking lock products have applied for a number of patents and software copyright.

If you want, we can arrange the relevant material for you, so that you can see it.

If you have any quotes, you can contact us at ricj@cd-ricj.com or call us directly on the phone or click on WhatsApp on the side.

What Kind Of Custom Service Do You Have?

RICJ is a one-stop Bollard solution provider for manufacturing, developing, selling, and installing bollards.

We have a lot of successful cases in the domestic and international market, abroad can provide lift column installation technical guidance services and lift column selection proposals.

We accept custom products of height, direct size, and product materials

You can customize the color of the lifter reflector, the size of the reflector band,

Support for customizing your LOGO and the color of your product's surface.

Please contact us for more information.

You can choose to inquiry us directly or email us at ricj@cd-ricj.com, or Whatsapp us~

Just click on the corresponding contact information in the sidebar

What Is The Average Lead Time?

For samples, the lead time is about 7 days.

For mass production, the lead time is 20-30 days after receiving the deposit payment.

Usually, before signing the contract, we will confirm with you the delivery date of the product and estimate the production time of the product.

Therefore, we can prepare the product delivery for you within the stipulated time.

If there is an accident, that affects the production and delivery of products, we will communicate with you in a timely manner, and provide you with solutions.

If you have a rush order, you need to contact us as soon as possible.

The preparation of raw materials and the production time of the products will be determined according to the complexity of the customized products,

we know your needs in advance and can help provide you with timely solutions.

What Kinds Of Payment Methods Do You Accept?

支付方式_看图王You can make the payment to our bank accounts, such as Western Union, PayPal, VISA, L/C, T/T:

30% deposit in advance, 70% balance against the copy of B/L.

Most of the international payments we support.

If you have any questions, can contact our product technical personnel.

What Are The Installation Steps Of Rising Bollard?

The main installation steps of the lift column are as follows:

1. Digging foundation pits: control the foundation pits according to the product dimensions, foundation pit size: length: actual size of the intersection: width: 800mm: depth

1300mm (including 200mm water-permeable layer)

2. Make a water seepage layer: Mix sand and gravel to make a 200mm seepage layer from the bottom of the foundation pit upwards. The seepage layer is flattened and compacted to prevent the equipment from sinking. (If conditions are available, crushed stones under 10mm can be selected, and sand may not be used.) Choose whether to do drainage according to different conditions of the region.

3. Remove the outer barrel of the product and level it: Use the inner hexagon to remove the outer barrel of the product, put it on the water seepage layer, adjust the level of the outer barrel, and make the upper surface of the outer barrel slightly higher than the ground level by 3~5mm.

4. Pre-embedded conduit; pre-embedded conduit according to the position of the outlet hole reserved on the surface of the outer barrel. The diameter of the threading pipe is determined according to the number of lifting columns. In general, the specifications of the cables required for each lifting column are 3-core 25 square signal line, a 4-core 1-square line connected to LED lights, 2-core 1-square emergency line, The specific use should be determined before construction according to the needs of customers and different power distribution.

5. Debugging: Connect the circuit to the equipment, perform ascending and descending operations, observe the ascending and descending conditions of the equipment, adjust the lifting height of the equipment, and check whether the equipment has oil leakage.

6. Fix the equipment and pour it; put the equipment into the pit, backfill a proper amount of sand, fix the equipment with stones, and then pour C40 concrete slowly and evenly until it is level with the upper surface of the equipment. (Note; the column must be fixed during pouring to prevent it from being moved and dislocated to make it tilt)

If you have any questions about the installation method, or if you have any difficulties in the installation process, please contact our technical staff for further assistance.

How Does The Product Do Routine Maintenance?

The fully automatic hydraulic integral lifting bollard is convenient to use and easy to operate. But as mechanical intelligent equipment, there may be some small problems in the application process.

About these small faults, we have to find and deal with them in a timely manner, in order to make the lifting column in a stable state of operation, to prevent inconveniences to the entrance!

Although the product has a certain period of warranty after installation, some small problems, if you can judge and correctly handle, not only timely maintenance but also for the future to bring convenience. So what are the common failures of the lifting column? How do we quickly repair and deal with related failures?

Today for you to explain, lift column common failures and solutions

1. The remote doesn't work

The remote control does not work generally has two situations: first, the remote control battery is deficient, needs to replace the remote control battery. Second, a fall on the remote or a loose antenna

2. The lifting post slides down

There are three common solutions to this situation:

First, determine whether the continuous 2 days or more did not carry out lifting operations? Is it normal after the lifting operation? This reminds us that we should have a lift operation every day.

Second, think whether the misuse of the remote control? For this, check the remote control and operate it properly.

Finally, if the normal operation of the lifting column is still a sliding phenomenon, timely contact us for more information.

How About The Shipping Fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way.

By sea, freight is the best solution for big amounts. Exactly freight rates we can give you if we know the details of amount, weight and way.

At the same time, based on the changes in the international market, a variety of freight prices are also volatile.

If you have a product demand, do not hesitate to contact us, freight rate increases to prevent you from the cost of the excess budget.

Hurry with our sales department to confirm the real-time freight prices.

Please contact us for further information.

What Are The Materials Available?

The raw materials of RICJ's products are basically green and pollution-free.

At the same time, the utility and safety functions of the product are satisfied.

In general, we use 316,304 stainless steel, carbon steel, galvanized steel, and so on

If you have any raw materials that you want to use, you can also let us know and we'll see if it's possible for you.

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